Policies

Cancellation / No Show Policy

We have a 48-hour Cancellation / No Show Policy in place to ensure guests can get in for appointments in a timely manner and to respect our providers’ time. Any appointment that no shows and/or cancels within 48 hours will have a $100 fee automatically charged to the credit card on file:
We respect our Providers’ time as they are booked out weeks to months ahead, and we have a significant waiting list. Last-minute cancellations do not allow us time to fill those gaps.  We appreciate your understanding of our cancellation policy. This will allow our team to continue to provide the highest quality service for you and future patients, as well as value our team members’ time.

By scheduling an appointment, you are agreeing to our cancellation/no-show policy.

Refund Policy

We do not offer refunds on any services rendered.  Aesthetic results are quite variable from person to person and while we do our best to achieve the desired outcome, it cannot be guaranteed.  Clients are responsible for additional treatments needed to achieve desired results.

Retail: We do not offer refunds on products purchased.  Defective products may be exchanged within 14 days for the same product only. If you purchased a product and have a “reaction” to it, please contact your provider to discuss options.

No refund on Gift Certificates purchases.

Children Policy

We love babies and children, however, we ask that you please make childcare arrangements prior to your appointment.  This ensures the safety of your children as well as a relaxing environment for all clients.

Pet Policy

Although we love animals, we ask that you please leave your pet at home during your visit.
Should you arrive with a pet that is not a service animal, you will be asked to remove the animal from our healthcare facility. To avoid any disruption or inconvenience, we ask that you please leave your pet at home.

Booking with Central Oregon Aesthetics means that we reserve time exclusively for you! Please provide cancellation notice at least 48 hours before your appointment to avoid being charged a $100 late cancellation fee.

You can cancel or reschedule an appointment by emailing us at [email protected]centraloregonaesthetics.com or texting our office at 541-329-3300.